Terms & Conditions

Website Terms of Use

You are requested to examine these Terms of Use thoroughly prior to utilizing this website. Access to and use of this Website is contingent upon your agreement to these Terms of Use. If you find these Terms of Use unacceptable, you are not permitted to access or use this Website. By accessing or utilizing this Website, you confirm your unambiguous agreement to these Terms of Use, and also to the Website’s Privacy Policy (the terms of which are fully integrated into this document by reference).

These Terms of Use articulate the legally enforceable conditions applicable to the services accessible via the Website, as well as the rules governing the use of this Website itself. These Terms of Use, in conjunction with the associated Privacy Policy, pertain to all individuals interacting with the Website, including those who visit without conducting transactions (“Users” or “Guests”) and those who have registered with the Website to engage in business transactions (“Members”).

The Company retains the authority to alter, suspend, or cease operation of any aspect of the Website or the Services provided by the Company, for any reason whatsoever, without advance notice and without incurring liability to you or any third party. It is your responsibility to periodically review these Terms of Use to remain informed of any updates or modifications. Nothing contained within these Terms of Use should be interpreted as assigning any rights or benefits to third-party beneficiaries.

Data Collection and Usage Authorization

By agreeing to these Terms of Use (which includes acceptance of the incorporated Privacy Policy), you authorize "Nandi Jewellers" to gather, retain, and utilize information you furnish through our Website or related native mobile applications. The categories of information we collect include:

  • Any data you actively input on our website or native mobile applications, such as your name, address, telephone number, email address, communication history (e.g., chat logs), and any similar information you transmit via email to our official email address.
  • Data gathered through the use of cookies stored on your computer's hard drive or device storage.
  • Technical information automatically logged during your access, including but not limited to your computer's IP Address, the identity of the server used for accessing our website and mobile applications, specifics of the web browser and operating system utilized for access, and the date, time, and general location associated with your access to our website and native mobile applications.

Definitions

  • “Jewellery”: Denotes jewellery items that are either pre-designed or feature diamonds and/or gemstones, which are presented for sale on our website. It is important to understand that all Jewellery items are sold in their "as is" condition.
  • “Mounts”: Refers to settings crafted to hold one or more diamonds or gemstones securely. Mounts may or may not contain diamonds or gemstones themselves. Registered users (“Members”) are permitted to choose Mounts and diamonds/gemstones independently to configure personalized Jewellery pieces.

SECTION 1 – ONLINE STORE USAGE REQUIREMENTS

By consenting to these Terms of Service, you confirm that you are either (a) at least the age of legal majority in your governing state or province, or (b) you are the age of legal majority in your jurisdiction and have granted us permission for any of your minor dependents to utilize this site. You are forbidden from using our products for any purpose that is illegal or not authorized. Furthermore, during your use of the Service, you must not infringe upon any laws applicable within your jurisdiction (this includes, but is not limited to, laws concerning copyright). Transmitting any form of malicious code, such as worms or viruses, or any code designed to be destructive, is strictly prohibited. A violation or infringement of any of these Terms will trigger an immediate cessation of your Services.

SECTION 2 – GENERAL OPERATING CONDITIONS

We hold the discretion to decline service provision to any individual for any reason at any point in time. You recognize that your submitted content (this excludes credit card details) might be conveyed unencrypted and could involve (a) transmissions across diverse networks; and (b) alterations to align with and adjust to the technical necessities of connecting networks or devices. Credit card information is invariably encrypted when transferred across networks. You consent to refrain from reproducing, duplicating, copying, selling, reselling, or exploiting any part of the Service, the use of the Service, access to the Service, or any contact point on the website through which the service is delivered, unless you have obtained explicit written authorization from us. The headings utilized within this agreement are present for convenience purposes only and shall not restrict or otherwise impact the interpretation of these Terms.

SECTION 3 – INFORMATION ACCURACY, COMPLETENESS, AND TIMELINESS

We bear no responsibility if information presented on this site lacks accuracy, completeness, or is not current. The content on this site is supplied for general informational purposes exclusively and should not form the sole basis for, nor be relied upon exclusively for, making decisions without first consulting primary sources that are more accurate, more complete, or more current. Any reliance placed upon the material available on this site is undertaken strictly at your own personal risk. This site might feature certain historical information. Such historical information is, by definition, not current and is offered solely for your reference. We maintain the right to alter the contents of this site at any moment, however, we are under no compulsion to update any information located on our site. You acknowledge that the duty to monitor our site for changes rests with you.

SECTION 4 – CHANGES TO SERVICES AND PRICING

The prices associated with our products may be altered without prior notification. We retain the right, at any time and without notice, to modify or cease the Service (or any segment or content thereof). We will not be held liable to you or to any third party for any changes, price adjustments, suspension, or cessation of the Service.

SECTION 5 – PRODUCTS OR SERVICES (where applicable)

Specific products or services might be offered exclusively online via the website. Such products or services could be available in limited quantities and are eligible for return or exchange solely based on the stipulations of our Return Policy. We have exerted all reasonable efforts to represent the colors and images of our products displayed in the store with the greatest possible accuracy. We cannot assure that the color display on your computer monitor will be precise. We reserve the authority, though we are not required, to restrict the sale of our products or Services to any specific individual, geographic area, or legal jurisdiction. This right may be applied on a case-specific basis. We hold the right to cap the quantities of any products or services we provide. All descriptions pertaining to products or their pricing can be changed at any moment without notification, at our exclusive discretion. We maintain the right to cease offering any product at any time. Any offer for a product or service presented on this site is invalid where such offers are legally prohibited. We do not guarantee that the quality of any products, services, information, or other materials you purchase or acquire will align with your expectations, nor that any defects in the Service will be rectified.

SECTION 6 – BILLING AND ACCOUNT INFORMATION ACCURACY

We possess the right to decline any order you submit to us. At our sole discretion, we may limit or annul quantities purchased per individual, per household, or per order. Such limitations might encompass orders placed using the same customer account, the identical credit card, and/or orders utilizing the same billing and/or shipping address. Should we modify or cancel an order, we might endeavor to inform you by reaching out via the email address and/or billing address/phone number supplied when the order was initiated. We retain the right to restrict or forbid orders which, based on our exclusive assessment, seem to be placed by dealers, resellers, or distributors. You commit to supplying current, complete, and accurate purchase and account details for all transactions conducted at our store. You agree to update your account and other relevant information swiftly, including your email address, credit card numbers, and expiration dates, enabling us to finalize your transactions and communicate with you as necessary. For further details, please consult our Returns Policy.

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

We might grant you access to tools provided by third parties, over which we exercise no monitoring, control, or input. You recognize and consent that we furnish access to these tools on an "as is" and "as available" basis, devoid of any warranties, representations, or conditions of any nature, and without any form of endorsement. We shall bear no liability whatsoever resulting from or connected to your utilization of optional third-party tools. Any use by you of optional tools made available through the site occurs entirely at your own risk and discretion; you must ensure you are acquainted with and approve of the terms under which such tools are offered by the pertinent third-party provider(s). Additionally, we might, in the future, introduce new services and/or features via the website (including the launch of new tools and resources). These new features and/or services will likewise be governed by these Terms of Service.

SECTION 8 – LINKS TO THIRD-PARTY SITES

Certain content, products, and services accessible through our Service may incorporate materials originating from third parties. Links on this site directing to third-party websites may lead you to sites not associated with us. We are not tasked with examining or assessing the content or accuracy of such third-party materials or websites, and we do not warrant, nor will we accept any liability or responsibility for, any materials, websites, products, or services offered by third parties. We are not accountable for any harm or damages arising from the purchase or utilization of goods, services, resources, content, or any other transactions conducted in relation to any third-party websites. We advise you to carefully review the policies and practices of any third party and ensure your understanding before engaging in any transaction. Any complaints, claims, concerns, or inquiries regarding third-party products must be addressed directly to the third party involved.   

SECTION 9 – USER-SUBMITTED COMMENTS, FEEDBACK, AND OTHER MATERIALS

If you provide specific submissions at our request (e.g., contest entries), or if you send creative ideas, suggestions, proposals, plans, or other materials without a request from us (whether online, via email, postal mail, or otherwise – collectively termed 'comments'), you consent that we possess the unrestricted right, at any time, to edit, copy, publish, distribute, translate, and otherwise utilize in any medium any comments you forward to us. We are not, and shall not be, under any obligation (1) to keep any comments confidential; (2) to provide compensation for any comments; or (3) to reply to any comments. We may, although we are not obligated to, monitor, edit, or remove content that we, in our sole judgment, deem unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that infringes upon any party’s intellectual property rights or these Terms of Service. You affirm that your comments will not infringe upon any rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further affirm that your comments will not include libelous or otherwise illegal, abusive, or obscene material, nor will they contain any computer virus or other malware that could potentially impact the operation of the Service or any associated website. You are prohibited from using a false email address, impersonating someone else, or otherwise deceiving us or third parties regarding the origin of any comments. You bear sole responsibility for any comments you make and for their accuracy. We assume no responsibility and accept no liability for any comments posted by you or any third party.   

SECTION 10 – PERSONAL DATA HANDLING

The submission of your personal information via the store is regulated by our Privacy Policy. Please refer to our Privacy Policy for details.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Periodically, information on our site or within the Service might contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping fees, transit durations, and availability. We hold the right to rectify any errors, inaccuracies, or omissions, and to modify or update information or cancel orders if any information within the Service or on any related website is found to be inaccurate at any time, without prior notification (including subsequent to your order submission). We assume no obligation to update, revise, or clarify information within the Service or on any related website, including, without limitation, pricing details, except as mandated by law. No specific update or refresh date indicated within the Service or on any related website should be interpreted as signifying that all information in the Service or on any associated website has been altered or updated.

SECTION 11 – PROHIBITED ACTIVITIES

Beyond other restrictions outlined in the Terms of Service, you are forbidden from using the site or its content: (a) for any illegal purpose; (b) to encourage others to carry out or engage in illegal acts; (c) to breach any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to violate or infringe upon our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to provide false or deceptive information; (g) to upload or spread viruses or any other form of malicious code intended to or potentially affecting the functionality or operation of the Service, any related website, other websites, or the Internet; (h) to gather or monitor the personal information of others; (i) for spamming, phishing, pharming, pretexting, spidering, crawling, or scraping activities; (j) for any obscene or unethical purpose; or (k) to interfere with or bypass the security mechanisms of the Service, any related website, other websites, or the Internet. We retain the right to terminate your access to the Service or any related website for engaging in any of the prohibited activities.   

SECTION 13 – WARRANTY DISCLAIMER; LIABILITY LIMITATION

We do not assure, represent, or warrant that your use of our service will be continuous, timely, secure, or free from errors. We do not guarantee that the outcomes potentially derived from using the service will be accurate or dependable. You concur that we may, from time to time, suspend the service for indefinite durations or terminate the service entirely at any moment, without providing notice to you. You explicitly agree that your utilization of, or inability to utilize, the service is undertaken at your exclusive risk. The service, along with all products and services delivered to you via the service, are (unless expressly stated otherwise by us) supplied 'as is' and 'as available' for your use, without any form of representation, warranties, or conditions, whether express or implied, including all implied warranties or conditions of merchantability, merchantable quality, suitability for a specific purpose, durability, title, and non-infringement. Under no circumstances shall "Nandi Jewellers", our directors/partners, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any description. This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any comparable damages, regardless of whether they arise from contract, tort (including negligence), strict liability, or otherwise, stemming from your use of any part of the service or any products obtained using the service, or for any other claim associated in any way with your use of the service or any product. This encompasses, but is not limited to, any errors or omissions in any content, or any loss or damage of any kind sustained as a consequence of using the service or any content (or product) posted, transmitted, or otherwise made accessible via the service, even if the possibility of such damages has been advised. As some states or jurisdictions do not permit the exclusion or limitation of liability for consequential or incidental damages, within such states or jurisdictions, our liability shall be constrained to the maximum extent allowed by law.

SECTION 14 – INDEMNIFICATION OBLIGATION

You agree to indemnify, defend, and hold harmless "Nandi Jewellers" and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand. This includes reasonable attorneys’ fees asserted by any third party that are due to or arise from your violation of these Terms of Service or the documents they incorporate by reference, or your infringement of any law or the rights of a third party.

SECTION 15 – SEVERABILITY CLAUSE

If any provision within these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the maximum extent permissible under applicable law. The unenforceable part shall be considered severed from these Terms of Service. Such a determination will not impact the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION OF AGREEMENT

The obligations and liabilities incurred by the parties prior to the date of termination shall persist beyond the termination of this agreement for all relevant purposes. These Terms of Service remain effective unless and until terminated by either you or us. You hold the right to terminate these Terms of Service at any point by informing us that you no longer desire to utilize our Services, or upon ceasing your use of our site. If, in our sole assessment, you fail to comply, or we suspect non-compliance, with any term or provision of these Terms of Service, we may also terminate this agreement at any time without prior notice. You will remain responsible for all amounts due up to and including the termination date; and/or we may consequently deny you access to our Services (or any portion thereof).   

SECTION 17 – ENTIRE AGREEMENT SCOPE

Our failure to exercise or enforce any right or provision contained within these Terms of Service does not signify a waiver of such right or provision. These Terms of Service, along with any policies or operational rules published by us on this site or concerning The Service, represent the complete agreement and understanding between you and us. They govern your utilization of the Service, replacing any prior or concurrent agreements, communications, and proposals, whether verbal or written, between you and us (this includes, but is not limited to, any previous versions of the Terms of Service). Any uncertainties in the interpretation of these Terms of Service shall not be interpreted against the party responsible for drafting them.

SECTION 18 – GOVERNING JURISDICTION  

These Terms of Service, and any distinct agreements through which we supply you Services, shall be governed by and interpreted in accordance with the laws of and the state of Telangana, India.

SECTION 19 – MODIFICATIONS TO TERMS OF SERVICE

You have the ability to review the most up-to-date version of the Terms of Service at any time by visiting this page. We reserve the right, at our exclusive discretion, to update, modify, or substitute any portion of these Terms of Service by posting such updates and alterations to our website. It is your obligation to periodically check our website for changes. Your continued access to or use of our website or the Service subsequent to the posting of any modifications to these Terms of Service signifies your acceptance of those changes.

SECTION 20 – CONTACT DETAILS

Inquiries regarding the Terms of Service should be directed to us at customercare@nandijewellers.com.